--- title: How to fix Epson Ticket printer Receipt cut off. description: How to stop the ticket printer from printing ticket with a cut off on the right. --- [Skip to content](https://support.bmileisure.com/support-center/how-to-fix-epson-ticket-printer-receipt#main-content) English Show submenu for translations [Customer portal](https://support.bmileisure.com/tickets-view?hsLang=en) ![logo\_big\_darkBG@2x.png\]](https://support.bmileisure.com/hs-fs/hubfs/logo_big_darkBG@2x.png?height=50&name=logo_big_darkBG@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.bmileisure.com/tickets-view) - [Main website](https://www.bmileisure.com/en/) [Main website](https://www.bmileisure.com/en/) Welcome to the BMI Support Portal. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.bmileisure.com/support-center?hsLang=en) 2. [Troubleshooting](https://support.bmileisure.com/support-center/troubleshooting?hsLang=en) 3. [Hardware](https://support.bmileisure.com/support-center/troubleshooting?hsLang=en#hardware) # How to fix Epson Ticket printer Receipt cut off. ## How to stop the ticket printer from printing ticket with a cut off on the right. 1. Go to Windows settings \> Bluetooth and devices \> printers and scanners, then find the ticket printer (Usually TM-T88V)![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-26-14-4851-PM.png?width=1041&height=698&name=image-png-Jun-25-2024-04-26-14-4851-PM.png) 2. Click on the printer you want to configure to open the available options.![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-27-18-6198-PM.png?width=784&height=515&name=image-png-Jun-25-2024-04-27-18-6198-PM.png) 3. Select the printer properties option to open the property screen.  ![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-34-22-6355-PM.png?width=1&height=3&name=image-png-Jun-25-2024-04-34-22-6355-PM.png)![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-34-56-8942-PM.png?width=432&height=550&name=image-png-Jun-25-2024-04-34-56-8942-PM.png) 4. Click on the "change properties" button. 5. If there is a password required to execute this change, the Windows OS will ask for it now. ![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-38-25-3328-PM.png?width=414&height=495&name=image-png-Jun-25-2024-04-38-25-3328-PM.png) 6. Open the advanced tab, and click the "printer defaults" button ![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-39-41-0805-PM.png?width=433&height=549&name=image-png-Jun-25-2024-04-39-41-0805-PM.png) 7. In the Layout tab, there is a "Paper size" field with a drop-down possibility. Depending on your installed driver there are different paper sizes available.  ![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-41-38-4479-PM.png?width=219&height=57&name=image-png-Jun-25-2024-04-41-38-4479-PM.png) all these sizes are Width \* Length, so the top size in the above screenshot will allow you to make a ticket with the maximum dimensions of 76mm (2.99") Width \* 297mm (11.69") length. 8. by default, our system is configured to work with the 80mm\*3276mm format. If this is not one of the predetermined sizes you can created it. 9. Select "User-defined Paper Size" 10. fill in the right information as in this image  ![](https://support.bmileisure.com/hs-fs/hubfs/image-png-Jun-25-2024-04-47-20-3824-PM.png?width=419&height=387&name=image-png-Jun-25-2024-04-47-20-3824-PM.png) 11. 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