--- title: Guest Engagement & Retention | Support Center description: Guest Engagement & Retention --- [Skip to content](https://support.bmileisure.com/support-center/guest-engagement-retention#main-content) English Show submenu for translations [Customer portal](https://support.bmileisure.com/tickets-view) ![logo\_big\_darkBG@2x.png\]](https://support.bmileisure.com/hs-fs/hubfs/logo_big_darkBG@2x.png?height=50&name=logo_big_darkBG@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.bmileisure.com/tickets-view) - [Main website](https://www.bmileisure.com/en/) [Main website](https://www.bmileisure.com/en/) Welcome to the BMI Support Portal. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.bmileisure.com/support-center) 2. [Guest Engagement & Retention](https://support.bmileisure.com/support-center/guest-engagement-retention) # Guest Engagement & Retention ## CRM - [How to add validation to your kiosk fields](https://support.bmileisure.com/support-center/how-can-you-add-validation-to-your-kiosk-fields) - [How to access your customer's data](https://support.bmileisure.com/support-center/how-to-access-your-customers-data) - [How to merge customer profiles](https://support.bmileisure.com/support-center/how-to-merge-customer-profiles) - [How to delete and anonymize a client](https://support.bmileisure.com/support-center/how-to-delete-and-anonymize-a-client) ## Email marketing - [Send voucher as attachment by email](https://support.bmileisure.com/support-center/send-voucher-as-attachment-by-email) - [How to turn off/on automails:](https://support.bmileisure.com/support-center/how-to-turn-off-on-automails) - [Order an emailing Campaign](https://support.bmileisure.com/support-center/order-an-emailing-campaign) - [Dynamic content in your reservation confirmation emails](https://support.bmileisure.com/support-center/dynamic-content-in-your-reservation-confirmation-emails) - [Change automail template](https://support.bmileisure.com/support-center/change-automail-template) - [How to add a parameter in an email content](https://support.bmileisure.com/support-center/how-to-add-a-parameter) - [How to see who received or opened an email or a push notification](https://support.bmileisure.com/support-center/how-to-see-who-received-or-opened-an-email-or-a-push-notification) - [Emails history of a client](https://support.bmileisure.com/support-center/emails-history-of-a-client) See less ▼ ## Mobile app - [Configure opening hours on the app](https://support.bmileisure.com/support-center/configure-opening-hours-on-the-app) - [How to hide results (scoregroup) in Online Modules/Mobile App](https://support.bmileisure.com/support-center/how-to-hide-results-scoregroup-in-online-modules) ## Mobile push notification - [Schedule a push notification campaign](https://support.bmileisure.com/support-center/schedule-a-push-notification-campaign) ## Memberships & subscriptions - [Dynamic discounts by product groups and memberships](https://support.bmileisure.com/support-center/dynamic-discounts) - [Create a membership](https://support.bmileisure.com/support-center/create-a-membership) ## Loyalty system - [Creating Deposit Types](https://support.bmileisure.com/support-center/creating-deposit-types) - [Create a Loyalty Plan](https://support.bmileisure.com/support-center/create-a-loyalty-plan) ## Promotions & discounts - [Configure a discount](https://support.bmileisure.com/support-center/configure-a-discount) ## Cross and upsell - [Create a Flexible combo product](https://support.bmileisure.com/support-center/create-a-modifier-flexible-combo-product) ## Video marketing (TV) & digital signage - [How to show a video on your TV displays](https://support.bmileisure.com/support-center/how-to-show-a-video-on-your-tv-displays) - [Guest Activation](https://support.bmileisure.com/support-center/guest-activation#main-content) - [Online Booking](https://support.bmileisure.com/support-center/guest-activation#online-booking) - [Registration kiosk](https://support.bmileisure.com/support-center/guest-activation#registration-kiosk) - [Group booking](https://support.bmileisure.com/support-center/guest-activation#group-booking) - [Event booking (B2B)](https://support.bmileisure.com/support-center/guest-activation#event-booking-b2b) - [Offers and reservations](https://support.bmileisure.com/support-center/guest-activation#offers-and-reservations) - [Combo deals](https://support.bmileisure.com/support-center/guest-activation#combo-deals) - [Guest Engagement & Retention](https://support.bmileisure.com/support-center/guest-engagement-retention#main-content) - [CRM](https://support.bmileisure.com/support-center/guest-engagement-retention#crm) - [Email marketing](https://support.bmileisure.com/support-center/guest-engagement-retention#email-marketing) - [Mobile app](https://support.bmileisure.com/support-center/guest-engagement-retention#mobile-app) - [Mobile push notification](https://support.bmileisure.com/support-center/guest-engagement-retention#mobile-push-notification) - [Memberships & subscriptions](https://support.bmileisure.com/support-center/guest-engagement-retention#memberships-subscriptions) - [Loyalty system](https://support.bmileisure.com/support-center/guest-engagement-retention#loyalty-system) - [Promotions & discounts](https://support.bmileisure.com/support-center/guest-engagement-retention#promotions-discounts) - [Cross and upsell](https://support.bmileisure.com/support-center/guest-engagement-retention#cross-and-upsell) - [Video marketing (TV) & digital signage](https://support.bmileisure.com/support-center/guest-engagement-retention#video-marketing-tv-digital-signage) - [Streamlined Operations](https://support.bmileisure.com/support-center/streamlined-operations#main-content) - [Point of Sales](https://support.bmileisure.com/support-center/streamlined-operations#point-of-sales) - [Ticketing](https://support.bmileisure.com/support-center/streamlined-operations#ticketing) - [Offers & invoices](https://support.bmileisure.com/support-center/streamlined-operations#offers-invoices) - [Smart scheduling](https://support.bmileisure.com/support-center/streamlined-operations#smart-scheduling) - [Staff management](https://support.bmileisure.com/support-center/streamlined-operations#staff-management) - [Food & beverage management](https://support.bmileisure.com/support-center/streamlined-operations#food-beverage-management) - [Maintenance & spare parts](https://support.bmileisure.com/support-center/streamlined-operations#maintenance-spare-parts) - [Timing](https://support.bmileisure.com/support-center/streamlined-operations#timing) - [TV Video marketing & digital signage](https://support.bmileisure.com/support-center/streamlined-operations#tv-video-marketing-digital-signage) - [Integrations](https://support.bmileisure.com/support-center/integrations#main-content) - [Payment processors](https://support.bmileisure.com/support-center/integrations#payment-processors) - [Integrated hardware](https://support.bmileisure.com/support-center/integrations#integrated-hardware) - [Fiscal integrations](https://support.bmileisure.com/support-center/integrations#fiscal-integrations) - [Kitchen Display Systems](https://support.bmileisure.com/support-center/integrations#kitchen-display-systems) - [Insights & Reporting](https://support.bmileisure.com/support-center/insights-reporting#main-content) - [Easy data access and analysis](https://support.bmileisure.com/support-center/insights-reporting#easy-data-access-and-analysis) - [Quick data export](https://support.bmileisure.com/support-center/insights-reporting#quick-data-export) - [Microsoft Power Bi](https://support.bmileisure.com/support-center/insights-reporting#microsoft-power-bi) - [Troubleshooting](https://support.bmileisure.com/support-center/troubleshooting#main-content) - [Hardware](https://support.bmileisure.com/support-center/troubleshooting#hardware) - [Timing](https://support.bmileisure.com/support-center/troubleshooting#timing) - [Windows OS](https://support.bmileisure.com/support-center/troubleshooting#windows-os) - [Manuals](https://support.bmileisure.com/support-center/manuals) - [Can’t find the answer to your question?](https://support.bmileisure.com/support-center/cant-find-the-answer-to-your-question) - [Product Updates](https://support.bmileisure.com/support-center/product-updates#main-content) - [October 2023](https://support.bmileisure.com/support-center/product-updates#october-2023) [![Chill listening crop-3](https://support.bmileisure.com/hs-fs/hubfs/2-%20Alternative%20logo%20(Black)-1.png?width=37&height=37&name=2-%20Alternative%20logo%20(Black)-1.png "Chill listening crop-3")](https://www.bmileisure.com/en/) Copyright © 2026, BMI Leisure