--- title: Emails history of a client description: If you are wondering what specific emails are sent or opened by a specific client you can follow the instruction below. Additional information   --- [Skip to content](https://support.bmileisure.com/support-center/emails-history-of-a-client#main-content) English Show submenu for translations [Customer portal](https://support.bmileisure.com/tickets-view?hsLang=en) ![logo\_big\_darkBG@2x.png\]](https://support.bmileisure.com/hs-fs/hubfs/logo_big_darkBG@2x.png?height=50&name=logo_big_darkBG@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.bmileisure.com/tickets-view) - [Main website](https://www.bmileisure.com/en/) [Main website](https://www.bmileisure.com/en/) Welcome to the BMI Support Portal. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.bmileisure.com/support-center?hsLang=en) 2. [Guest Engagement & Retention](https://support.bmileisure.com/support-center/guest-engagement-retention?hsLang=en) 3. [Email marketing](https://support.bmileisure.com/support-center/guest-engagement-retention?hsLang=en#email-marketing) # Emails history of a client #### Introduction If you are wondering what specific emails are sent or opened by a specific client you can follow the instruction below. #### Steps 1. Open the ‘Members’ tab from the Point of Sales or Configurator application 2. Click on a person member. His personal page will show up 3. Go to ‘Statistics’ tab 4. Go to ‘Messages history’ tab **Additional information** 1. "**Sent**": Messages that has been send will have this state. 2. "**Open**": Messages which have been opened will have a value in the "Open" column. 3. "**Template**": In which template the message was sent. 4. 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